644 N Santa Cruz Ave. Suite 11
Los Gatos, CA 95030

Peak Hours: 9-10am to 3-5pm

833.738.2838

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Pricing & Policies

Pricing is for transportation within the Bay Area. Round trip transport.

We stay with your pet during the appointment and charge $40.00 per hour.

Peak Hours: 9-10am to 3-5pm

Peak Hours: 9-10am to 3-5pm - $25 surcharge during peak hours

Price Adjustments:

  • Holidays: $225

  • Large Dogs:

    • $25 for 75lbs and over​, $35 for 100lbs and over

  • Waiting at Location: Additional $40/hour

5 Transfer Bundle –  $200

10 Transfer Bundle – $400

*Additional fees may apply for peak hours and weight of animal or holidays

*There is a $2.50 surcharge per mile if drop-off location is outside a 10-mile radius of pick-up location. For example, if your veterinarian’s office (drop-off location) is 20 miles from your home (pick-up location), there will be a surcharge of 10 miles x $2.50 ($25.00).

Peak Hours: 9-10am to 3-5pm - $25 surcharge during peak hours

Price Adjustments:

  • Holidays: $310

  • Large Dogs:

    • $25 for 75lbs and over​, $35 for 100lbs and over

  • Waiting at Location: Additional $40/hour

Peak Hours: 9-10am to 3-5pm - $25 surcharge during peak hours

Price Adjustments:

  • Holidays: $100

  • Large Dogs:

    • $25 for 75lbs and over​, $35 for 100lbs and over

  • Waiting at Location: Additional $40/hour

Peak Hours: 9-10am to 3-5pm - $25 surcharge during peak hours

Price Adjustments:

  • Holidays: $300

  • Oxygen - Starts at $300 (depending on size, weight, and condition of pet)

  • Large Dogs:

    • $25 for 75lbs and over​, $35 for 100lbs and over

  • Waiting at Location: Additional $40/hour

What do you get when your animal returns home from a transport? All patients get a CARE REPORT stating what was performed, outcome and follow up instructions signed by the vet or clinic staff.

Discounts & Packages

20% Discount for Non-Profit hospitals/shelters/rescues
20% Discount for Current & Former Military, Police, & Firefighters
25% Discount Current or Retired Military Dogs and K-9 Officers
20% Discount for Senior Citizens (60+)
20% EMT/EMS Personnel (Valid I.D. Required)


Transport Packages:
Veterinary Practices and Animal Shelters can purchase custom transport packages at specially discounted rates. For more information, please call +1.833.738.2838

Payment Policy

All payments must be made before any transport is scheduled. We accept Cash, MasterCard, Visa, Discover, American Express, or Cashier’s Check. We do not accept personal checks.

Please visit our Book & Pay Online page to pay online.

Cancellation Policy

Appointments may be canceled up to 24 hrs. before the scheduled pick-up without a fee. Cancellations that occur with less than 24hrs notice are subject to a 50% cancellation fee. Please make cancellation fee into 2 words.